PRIVACY
POLICY
Your privacy matters to us at Mega. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services through our website, app, or by any other means.
1.
INFORMATION WE COLLECT
We collect the following categories of information:
Personal Information: Name, mobile number, email address, and profile photo (if uploaded).
Booking Information: Pickup and drop-off locations, travel time, ride history, fare details, and preferences.
Payment Data: Transaction ID, payment method (no card data is stored on our servers), and billing history.
Device & Usage Information: IP address, device model, browser type, location services (GPS), app usage behavior, and crash logs.
Flight Details: If provided, for airport pickups and scheduling adjustments.
2.
HOW WE USE YOUR INFORMATION
Your data helps us enhance your experience and provide smooth, secure services. We use your data to:
Book and manage your rides
Estimate fares and optimize routes
Track flights for real-time pickup coordination
Provide customer support
Detect and prevent fraud or misuse
Improve app and service quality
Send promotional offers, updates, and service alerts (you can opt out anytime)
3.
SHARING OF INFORMATION
We may share your information with third parties only under the following circumstances:
Personal Information: Name, mobile number, email address, and profile photo (if uploaded).
Drivers: Only necessary details like name, contact number, and pickup/drop points for operational needs.
Payment Gateways: To securely process your transactions.
Government or Legal Authorities: When required by law or in the interest of public safety.
Analytics & Support Partners: For internal business insights and service optimization (data shared is anonymized wherever possible).
4.
DATA SECURITY
Our Website and app may use cookies and similar technologies too
5.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience:
Save login preferences
Track user behavior for analytics
Deliver targeted offers or features
You can disable cookies in your browser, but some features may be affected
6.
YOUR RIGHTS
As a user, you have the right to:
Access and review your personal data
Correct or update inaccurate information
Request deletion of your account and associated data (subject to legal compliance)
Opt out of marketing communications at any time
To exercise any of these rights please write to us at privacy@megacabs.com.
7.
DATA RETENTION
We retain your data only for as long as necessary to provide our services and comply with legal requirements. Ride history and payment data may be stored longer to comply with financial regulations.
8.
CHILDREN’S PRIVACY
Our services are not intended for children under 18. We do not knowingly collect or store personal data from minors. If discovered, such data will be deleted immediately.
9.
POLICY UPDATES
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
10.
CONTACT US
If you have questions or concerns about this policy or how your data is handled, contact us at: 9350011111 (24/7 Support)
9350011111
Call us 24 X 7
62, Upper Ground Floor,
Okhla Industrial Estate Phase-III,
New Delhi - 110020.
booking@megacabs.com
Locations
Airport Cabs in Delhi
Airport Cabs in Bangalore
Airport Cabs in Goa
