User Conduct:

As a user of our website, you are responsible for your own conduct. You must comply with all applicable laws and regulations, and you may not use the website for any unlawful or fraudulent activity. You may not interfere with the operation of the website, or attempt to gain unauthorized access to any part of the website or its systems.

Booking a Ride

To book a ride through our website, you must provide accurate and complete information, including your pickup location and destination. You must also provide valid payment information. By booking a ride through our website, you authorize us to charge your payment method for the fare and any applicable fees or taxes.

Pricing and Payment

Our website provides estimated fares for each ride based on the pickup location and destination. The actual fare may vary based on factors such as traffic, route changes, or additional stops. We will provide you with an itemized receipt for each ride, and you may dispute any charges within a reasonable time period. We may also charge additional fees for cancellations, no-shows, or other circumstances.

Driver Conduct:

We require all drivers to comply with applicable laws and regulations, and to provide a safe and courteous ride to our passengers. If you have any concerns about a driver's conduct or behavior, please report it to us immediately.

Passenger Conduct:

As a passenger, you are responsible for your own conduct during the ride. You must wear your seatbelt and follow any other safety instructions provided by the driver. You may not engage in any behavior that is illegal, dangerous, or disruptive to the driver or other passengers.

Cancellation Policy:

You may cancel a ride through our website at any time before the driver arrives at the pickup location. If you cancel a ride after the driver has already arrived, we may charge a cancellation fee. If the driver cancels the ride for any reason, we will provide you with an alternative ride or refund your payment.

Feedback and Ratings:

After each ride, you will have the opportunity to provide feedback and rate the driver. Your feedback helps us improve our service and ensure that our drivers are providing a safe and enjoyable ride to our passengers.

Dispute Resolution:

In the event of any disputes or disagreements arising from your use of our website or our services, we will work with you to resolve the issue in a fair and timely manner.

Modification of Policies:

We may modify these policies at any time by posting revised policies on the website. Your continued use of the website constitutes your acceptance of the revised policies.

Governing Law:

These policies shall be governed by and construed in accordance with the laws of the jurisdiction in which we are located, without regard to its conflict of law provisions.