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Mega Cabs Private Limited is a technology platform that brings together company owned cabs and attachment model of cab service providers with customers ("Mega Cabs Private Limited") provided by or on behalf of Mega Cabs Private Limited, company number 011- 41516171, registered at 261, Ground Floor, Okhla Industrial Estate, Phase- III, New Delhi- 110020, email firstname.lastname@example.org, ("Mega Cabs Private Limited.", "we", "us" and "our").
1.1 You will become a customer of Mega Cabs Private Limited whenever you use any Mega Cabs Private Limited services by creating a booking through the following: Mega Cabs Private Limited App, website, or by calling the call center. You will be deemed to have accepted these terms and conditions ("Terms") when you register with us or if you register to use the Mega Cabs Private Limited app and/or whenever you use any service provided by Mega Cabs Private Limited. 1.2 You agree: 1.2.1 and promise that all information and details provided by you to us when you use any Mega Cabs Private Limited services (including when you register to use the Mega Cabs Private Limited app) are true, accurate and up-to-date in all respects and at all times. If you have registered with us via the Mega Cabs Private Limited App or web then you can update or correct your details at any time via the Mega Cabs Private Limited App or web. If you have not registered via the app or web then please contact us if you wish to update or correct or delete your details; 1.2.2 that your use of any Mega Cabs Private Limited services grants you no rights in relation to our intellectual property rights (including, without limitation, copyright, trademarks, logos, graphics, photographs, animations, videos and text or rights in and to Mega Cabs Private Limited software, applications and website) or the intellectual property of our retail or advertising partners, other than the non-transferable, personal right to use and receive the Mega Cabs Private Limited services in accordance with these Terms; 1.2.3 that you will not use any of the Mega Cabs Private Limited services: for any purpose other than for the purpose for which they are provided to you; for any unlawful purpose; in any way that interrupts, damages, impairs or renders Mega Cabs Private Limited less efficient; to transfer files that contain viruses, trojans or other harmful programs; to access or attempt to access the accounts of other users or to penetrate or attempt to penetrate any security measures; to disseminate any content which is defamatory, obscene, or may have the effect of being harassing, threatening or abusive to an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability or otherwise; to advertise or promote third party or your own products or services; 1.2.4 to refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reputation; 1.2.5 and acknowledge that we have limited control over the nature and content of information and chat transmitted or received by you or other users of or service providers to or for any of the Mega Cabs Private Limited services. Although we reserve the right to do so, we do not monitor such content in the usual course of business and will not be liable for any such content. If you have a complaint about another user please contact us via the Mega Cabs Private Limited App, website, call centre or email; 1.2.6 that you will comply with all applicable laws in force from time to time; 1.2.7 to make payment in full for any taxi journey you take and/or in respect of using any Mega Cabs Private Limited services provided to you; 1.2.8 to treat taxi drivers introduced to you through Mega Cabs Private Limited with respect and not to cause damage to their taxi or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their taxi or any Mega Cabs Private Limited services; 1.2.9 to compensate and defend us fully against any claims or legal proceedings brought against us by any other person as a result of your breach of these Terms.
2.1 For details about the cost of taxi journeys with Mega Cabs Private Limited Click on Menu tab in the App, visit the website or contact our city specific call centre number. 2.2 Choose to pay for a taxi journey using the Mega Cabs Private Limited Servicesvia the Mega Cabs-App per electronic direct debit system, credit card charge, Net banking or other payment methods (online wallets)or Cash. You agree that we may undertake authorisation checks on any payment details you provide to us (including credit and debit cards) at any time. 2.3 You agree to pay for the Taxi booked for you using the Mega Cabs Private Limited services you also agree to pay additional charges (where youcancel an order when a taxi has already been allocated to you or for any damage or cleaning costs to the taxi which you incur or may be if any Toll, MCD or Parking charges applicable).
You may cancel your booking with us any time one hour before the schedule date and time of your pick-up by logging in online into your Mega cabs account by using your registered credentials or by calling us on our 24x7 Customer Care helpline number.
Although a cancellation charge may be applicable as per the below schedule: 1. If cancellation is done more than one hour prior to the pick-up time: No Cancellation Charges will be levied on you. 2. If cancellation is done within 30 minutes to the pick-up time: You are liable to pay the cancellation charges as applicable according to the city of service. Refund Policy
If you are eligible for refunds based on the "Cancellation and Returns" policy above, then the refund will be remitted back to you in 5-7 working days. In case of any issues, write to us at email@example.com or call us on-
For Delhi- 011-41414141, Bengaluru- 080- 47474747, Kolkata- 033- 41414141, Chandigarh- 0172- 4141414, Amritsar- 0183- 5151515, Ludhiana- 0161- 4141414.
Mega Cabs Private Limited may, in Mega Cabs Private Limited's sole discretion, create promotions and corresponding promotional codes that may be redeemed for credit, or other features or benefits related from time to time to any of the Mega Cabs Private Limited services and/or to services provided by a third party, subject to any additional terms that Mega Cabs Private Limited establishes on a per promotional code basis ("Promo Codes"). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Mega Cabs Private Limited ; (iii) may be disabled by Mega Cabs Private Limited at any time for any reason without liability to Mega Cabs Private Limited; (iv) may only be used pursuant to the specific terms that Mega Cabs Private Limited establishes for such Promo Codes; (v) have no cash alternative; and (vi) may expire prior to your use. Mega Cabs Private Limited reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Mega Cabs Private Limited determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.
5.1 We may transfer and/or assign our rights or obligations or sub-contract our obligations under these Terms to another other party at any time and at our discretion. These Terms are personal to you. You may not transfer and/or assign and/or sub-contract your rights or obligations under these Terms to anyone else. 5.2 If you breach these Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms. 5.3 If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply. 5.4 We are constantly looking for ways to improve and expand Mega Cabs Private Limited. We may amend these Terms from time to time in order to reflect changes to Mega Cabs Private Limited in which case we will give you reasonable notice of any changes to these Terms. You can terminate at any time as set out above. 5.5 Our website- www.megacabs.comsets out how you can contact us and you can also contact us at firstname.lastname@example.org. 5.6 These Terms are dated 10thAugust, 2016.
All disputes are subject to the jurisdiction of courts of Delhi.
Mega Cabs attaches great importance to the protection of their users' personal data. All personal information (title, name, address, e-mail address, telephone number, and locations) submitted by users is collected, stored, and processed exclusively in accordance with the city-specific legal provisions concerning data protection.
For technical reasons, each time you access the Mega Cabs Website or its App, Mega Cabs collects the
This data is stored for prosecution purposes in the event of illegal activities, and may also be used for statistical analyses for the optimization of our Website/services.
Apart from the above mentioned details, we do not store any information about the customer (namely Credit card details or any Username/Password)
Disclaimer: MEGA CABS PRIVATE LIMITED DOES NOT GUARANTEE FOR THE SERVICE EVERYTIME YOU BOOK THE CAB OR CABS. IT IS DEPENDENT UPON THE DRIVER, CAB CONDITION, FUEL OR CNG, TRAFFIC CONGESTION, NATURAL CALAMITY, BANDH OR CURFEW, ROAD BLOCKAGE, PROCESSION IN ORDER TO REACH AS SCHEDULED AT THE PICK UP POINT TO OFFER TRANSPORTATION SERVICES WHICH MAY BE ORDERED AND SCHEDULED THROUGH CALL CENTRE, MOBILE APP OR WEBSITE.